I’m getting a 500 or 404 error - JobFairX Knowledge Center

If you get an 500 error or 404 error then it is likely for the following reasons:

500 error means that something went wrong on our server
404 error will most likely mean that the URL is invalid.

Whether you run into a 500 error or 404 error, please try the following troubleshoots:

Make sure the URL is typed correctly
Check the browser and make sure it is updated

Currently, using the latest versions of Google Chrome or Mozilla Firefox on your laptop or computer guarantees the best experience but check out our article on Browser Compatibility for more info.

Note: Sometimes, third-party extensions can affect the experience by blocking some of the CloudHire interface elements. That’s why we also recommend opening the event in Incognito mode (command+Shift+N on macOS or Ctrl+Shift+N on Windows) on Chrome or a Private tab (command+Shift+P for macOS or Ctrl+Shift+P for Windows) on Firefox.

Refresh your web browser

Hold the Shift key when pressing the command+R (macOS) or Ctrl+R (Windows) combinations

Restart your web browser

Sometimes browser settings require a browser restart for changes to take effect.

Log out of your CloudHire account and sign back in.

Restart your computer

If you need further assistance, please contact support@cloudhire.com.